Our Services

IT Solutions for Your Every Need

Business Analysis

At LJay, we provide business analysis solutions to streamline the business processes.

The business diagrams will be compiled as flowcharts and then at the next phase we identify the necessary software solutions to facilitate a seamless flow within the business and the external parties involved.

Whilst making your business efficient, we also focus on improving the customer and the supplier satisfaction by providing necessary communication and integration tools.

Dynamics 365

We currently provide marketing, sales and service solutions built upon Microsoft CRM 365.

CRM 365 is a very customisable software that we can modify according to your business needs. We already have a large repository of add-ons that can be easily installed and configured on your system. Some of such add-ons are, Asset Management, Training and Skills Management, Staff KPI & Reporting, Customer and Supplier Portals, Email Campaign and SMS integrations.

Websites

The websites will be developed using CMS systems such as Kentico.

They are usually developed according to the client's design guidelines, whilst satisfying both desktop and mobile layouts.

We do also deliver the content in SEO friendly manner.

Ecommerce platforms can integrate with our payment gateway solutions such as Braintree (product of Paypal). Braintree facilitates various payment methods such as Credit Cards, Paypal, Google Pay, Apple Pay.

Tracking Software & Maps

The maps solution will enable the administration to track location of the service technicians of the business.

The location data is captured via a mobile device and uploaded into IoT on Microsoft Azure.

The uploaded location information is then rendered using Google Maps.

Also, additional reporting can be generated based on the uploaded shift information using Power BI. 

Reporting & Data Exports

The necessary data reporting can be generated based on SSRS and/or Power BI according to the customer's requirements.

Power BI is Microsoft's data visualisation and analytics tool, it can provide interactive dashboards and reports.

SSRS is a more light weight solution that extracts data by directly accessing SQL database. 

ERP Integrations

We currently provide ERP integrations between Microsoft CRM and Xero/Myob.

These solutions can be configured/extended based on the client's requirements.

Both these are two way synchronisations, the currently supported integrations are listed below.

CRM                                  ERP

Invoice                               Invoice

Purchase Order                 Bill

Product                              Item

Account                             Card